An AI platform – also referred to as an AI operating system – provides a centralized infrastructure that allows for the management and maintenance of all AI solutions.
While building and maintaining a platform requires upfront investment and technical expertise, it saves cost and resources over time as the single-entry point into systems and only technology needed to orchestrate, monitor and activate AI solutions. It also allows for a scalable and future-proof strategy with multi-service line care pathways and seamless end-user experience.
The infographic below illustrates the pros and cons of a platform approach to AI implementation:
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